HOW TO RETURN AN ITEM We are happy to assist you and manage your requests for return and / or exchanges, offering a simple process if you are not 100% satisfied with you order.
01 Fill in your Muudha order number and registered email address. ![]() 02 The product / item in your Muudha order will show. ![]() 03 Select the product / item that you want to return and click Next. ![]() 04 Fill in the return details & information ![]() 05 Select from the option whether you want to Exchange or Return the product. If you want to exchange it you have to fill in the details of the *New Item in the additional notes box. ![]() 06 Your item will be sent via our partner courier. *If the price of the item is less than AED 150 a return shipping charges of AED 20 will be collected by the courier. ![]() 07 You will see your return request with details in your dashboard. You will also receive an email confirmation once your request is approved and scheduled for courier pickup. ![]()
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